Attraction Suite Review for Fishing Charters
Quick Verdict
6.5 / 10Pros
- Very affordable at $399/year (~$33/month)
- No charge on phone/walk-up bookings
- Payments go directly to your bank account
Cons
- Very limited feature set compared to modern platforms
- No crew management, dynamic pricing, or SMS broadcasting
- No digital waivers or tipping integration
Full Review
Attraction Suite, developed by Infotree Corp, is a booking platform that serves a focused segment of the activity and experience industry, including whale watching companies, charter fishing operations, skydiving centers, and similar adventure businesses. It is a smaller, less well-known platform compared to FareHarbor or Peek Pro, but it has built a loyal customer base among operators who value simplicity and affordability over cutting-edge features. Captain Dave Marciano from the television show Wicked Tuna is among its customers, lending it credibility in the charter fishing world.
The budget-friendly pricing is Attraction Suite's primary appeal. At $399 per year (roughly $33 per month), it is one of the cheapest booking platforms available. On top of the annual fee, a 3.95% processing fee applies to online bookings only. Phone and walk-up bookings incur no platform fees at all. Payments are processed through the operator's own merchant account (BluePay, PayPal, or Authorize.net), which means funds go directly to the operator's bank rather than being held by the platform.
The feature set is honest and straightforward, but it is significantly behind what modern booking platforms offer. Attraction Suite provides online booking with a calendar, automated email confirmations and reminders, rescheduling, date blocking, double-booking prevention, deposit handling, and basic sales and marketing reports. There is no crew management, no dynamic pricing, no SMS broadcasting, no digital waivers, no tipping integration, and no review automation. The integration ecosystem is very limited (Groupon and a few others), a far smaller network than what FareHarbor, Peek Pro, or Rezdy offer.
Customer service is consistently praised as outstanding and responsive. Multiple reviewers highlight the personal attention and willingness of the Attraction Suite team to make configuration changes on behalf of operators. However, support hours are limited to Monday through Friday, 8 AM to 4 PM Eastern with no weekend or evening coverage, which is a meaningful limitation for charter operators who work Saturdays and Sundays during peak season. The website and documentation appear dated, which may concern tech-savvy operators.
Attraction Suite is a fine choice for a solo captain who needs simple, inexpensive online booking capabilities and does not require advanced features. However, the limited feature set, lack of modern capabilities like digital waivers and native mobile apps, and restricted support hours mean operators will quickly outgrow the platform as their business expands. Captains who anticipate growth or need fleet management, per-seat ticketing, and automated communications should evaluate more full-featured fishing-specific alternatives.
Features
- ✓Online booking engine (24/7)
- ✓Real-time calendar management
- ✓Automated confirmations, reminders, and thank-you emails
- ✓Rescheduling and date blocking
- ✓Double-booking prevention
- ✓Payment processing via your own merchant account
- ✓Automated deposit handling
- ✓Sales and marketing reports
- ✓Data export and sorting
- ✓Google Analytics integration
- ✓Partner/affiliate account creation
- ✓Tour/trip scheduling with seasonal pricing
- ✓Capacity management
- ✓Voucher and coupon management
- ✓Mobile-friendly booking widgets
Score Breakdown
| Category | Score |
|---|---|
| Overall | 6.5 |
| Fishing Fit | 5.0 |
| Ease of Use | 7.5 |
| Integrations | 5.0 |
| Value | 8.0 |
| Support | 8.0 |
Scores are based on our editorial methodology. Fishing Fit is weighted most heavily for charter-specific platforms.
Pricing
Summary: $399/year + 3.95% on online bookings only
Commission Model: $399/year (roughly $33/month) plus 3.95% on online bookings. No charge on phone/walk-up bookings. Payments go through operator's own merchant account.
Prices subject to change. Visit Attraction Suite's website for the most current pricing information.
Frequently Asked Questions
How much does Attraction Suite cost per year?
Attraction Suite charges $399 per year, which works out to roughly $33 per month. On top of that, a 3.95% processing fee applies to online bookings only. Phone and walk-up bookings incur no platform fees. This makes it one of the most affordable booking platforms available for charter operators.
Does Attraction Suite work well for fishing charters specifically?
Attraction Suite serves charter fishing operations among other adventure businesses, and Captain Dave Marciano from Wicked Tuna is a notable customer. However, the platform lacks fishing-specific features like crew management, dynamic pricing, digital waivers, and SMS broadcasting. It is best suited for solo captains who need simple, affordable online booking.
What are Attraction Suite's support hours?
Customer support is available Monday through Friday, 8 AM to 4 PM Eastern with no weekend or evening coverage. While the support team is consistently praised as outstanding and responsive during business hours, the limited schedule is a meaningful gap for charter operators who work Saturdays and Sundays during peak season.
Can I use my own payment processor with Attraction Suite?
Yes. Payments are processed through the operator's own merchant account using BluePay, PayPal, or Authorize.net. This means funds go directly to your bank account rather than being held by the platform. However, you need to arrange your own payment processor separately before setting up the system.
Alternatives to Attraction Suite
If Attraction Suite is not the right fit, here are other platforms worth considering for your charter operation.
- GoFish:A booking platform built exclusively for fishing charters.
- WaveRez:Booking software built specifically for the watersport and tour boat industry.
- FareHarbor:A general-purpose booking platform with broad distribution reach.